Introduction
UgurSoftware Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services.
By using our applications, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, such as:
- Contact information when you reach out for support
- Feedback and correspondence
- In-app preferences and settings
- Account information for subscription services
Automatically Collected Information
When you use our apps, we may automatically collect:
- Device information (model, operating system version)
- App usage analytics and crash reports
- Performance data to improve our services
How We Use Your Information
We use the collected information to:
- Provide and maintain our applications
- Process and manage subscriptions
- Improve and optimize app performance
- Respond to your inquiries and support requests
- Send important updates about our services
- Detect and prevent technical issues
Subscription & Payment Data
For subscription-based apps and games:
- All payment processing is handled securely through Apple's App Store
- We do not store your payment card information
- Subscription status is managed through your Apple ID
- We may receive confirmation of your subscription status from Apple
Important: Subscriptions are non-refundable. If you cancel your subscription, it will remain active until the end of the current billing period, and will not renew for the following period. This policy applies to all our apps and games.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. This includes:
- Encryption of data in transit and at rest
- Regular security assessments
- Strict access controls
- Secure data storage practices
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
Our applications may use third-party services that collect information. These may include:
- Apple Analytics for app performance monitoring
- Apple's Game Center for gaming features
- In-app purchase and subscription services through the App Store
These third-party services have their own privacy policies addressing how they use such information.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to opt-out of certain data collection
To exercise these rights, please contact us at info@ugursoftware.info.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@ugursoftware.info
Company: UgurSoftware Inc.
Location: Albuquerque, New Mexico, USA